Kroger Marketplace is a well-known retail store chain that offers a wide variety of products for its customers. With a focus on quality and affordability, Kroger Marketplace aims to provide a convenient shopping experience for all who visit their stores. From fresh produce to clothing and household essentials, Kroger Marketplace has everything customers need in one convenient location. The friendly and knowledgeable staff are always ready to assist shoppers and ensure they have a pleasant shopping experience. With a commitment to customer satisfaction, Kroger Marketplace continues to be a trusted destination for all shopping needs.
Amenities and More
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- NFC mobile payments
- In-store shopping
- Quick visit
- Wheelchair accessible parking lot
- Curbside pickup
- Wheelchair accessible elevator
- Checks
- SNAP/EBT
- Plastic bags
Reviews
How is there never anyone at the deli?after 20 minutes of waiting, I called the store and spoke to a manager to ask about when someone would be back in the department. He said he didnt know and would page over the intercom. He did come over the intercom and say that assistance was needed in deli, and shockingly, no one came. Now theres a line of irritated customers and no sign of any employees.
Very nice Kroger. The first that I had been in that have everything, clothes, as Starbucks, flowers, food. Beautiful.
This is a great store. The customer service at this location is outstanding. The marketplace is great because not only do they sell groceries they have a large selection of clothing, furniture and even a toy section. The deli is fantastic. The meat department carries a large selection of fresh meats. This is one of the best stores in the Spring Hill area.
Self checkout is terrible, the worst I've ever experienced. The machines just flat out don't work right. So after dealing with this for about 4 or 5 visits now, I'm out. I'm going somewhere else. There's is plenty of competition in the immediate vicinity so I have no idea what Kroger is thinking with this nonsense.
They recently installed some new self-checkout lanes with belts so it’s now possible to self-checkout an entire cart of groceries without having to wrestle with limited bagging space. Furthermore, back around Thanksgiving I had placed a mobile order for a turkey while they were on sale but was notified just prior to my pickup time that they were out of stock which was disappointing because that was the last day of the sale. Without me even asking, a manager called me later that same day to let me know they had a delivery of turkeys scheduled to arrive the next morning and that they would save one for me and honor the sale price. Excellent customer service!
I am extremely dissatisfied and angry with how Kroger handled a customer opportunity today. I was just at this Kroger and they had these Keurig units on sale. Half off which is awesome! When I got to the check out they came up at full price. They did a price check and told me the sale ended on the 15th. Today is the 20th so that was 5 days ago! The manager did not honor the price and told me they could give me $5 off instead of $60 off. Good customer service would have been giving me the discount for helping them find their error, and then taking off the incorrect labels, but instead they made me extremely disappointed and angry walking out today. Seems to me the manager was trying to cover up their mismanagement and lack of oversight to save face with their own supervisor.
Not usually one to complain, but there's rotten produce left on the shelf. Two separate times I've gone and tried to get some habaneros and both times they've had rotten habaneros on the shelf. All shriveled up with white moldy fuzz growing out of the stems. These two pictures were taken 9/23 & 10/13. Makes you wonder what all else in the store is expired.
Nice place to go shopping, the store is always clean and organize and the employees are friendly and helpful, fresh products and clothes.
Location
4726 Traders Way, Thompson's Station, TN 37179, United States
Hours
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Updating...
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